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Cannot retrieve any results

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  • 06-25-2008 3:59 PM

    Cannot retrieve any results

    Good day,

    1) When I try running the add-in Wizard, I get "Nothing returned" after each step. No results are generated.

    2) When I run any of the add-in tools, I get an "Unexpected error" during the "Querying KSP Server.." step.

    I have ran the KSP Server connect test and all is OK. So what is going on?

     Thanks very much for your help and advice. 

     

  • 07-08-2008 2:36 PM In reply to

    Cannot retrieve any results

    Can you try some general terms and click traffic to see if you have anything returned.

    looks like your connection to KSP Server is alright. 

    Dylan Huang

  • 11-15-2008 11:57 PM In reply to

    Cannot retrieve any results

    I have the same problem with the only difference being that, in most cases, I only see "Querying KSP Server..." dialog forever without anything hapening... Only once I was able to monthly traffic and that was it. Any help? Anyone?

    Thanks.

    GG

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