Hi Brian, thank you for your very quick response.
I just checked the help links now. The link at the bottom of the screen works perfectly - it brings up the adCenter Analytics help I expected. The link at the top brings up the general adCenter help as you describe (IMHO this is not ideal behavior as it is not the help a user is going to expect while in adCenter Analytics - at a minimum please put two help links at the top - one for adCenter and one for adCenter Analytics). The URL I am seeing is https://help.live.com/help.aspx?project=adcenter_live_ss&market=en-us&querytype=keyword&query=&tmt=_New&domain=adcenter.microsoft.com&format=b1 . Within that help window I click on the Analytics help link, http://help.live-int.com/help.aspx?project=adcenter_analytics_rtw&market=en-us&querytype=&query=&tmt=&domain=help.live-int.com&format=b1 . The specific server message is "HTTP Error 403.6 - Forbidden: IP address of the client has been rejected." If I change the above URL domain from help.live-int.com to help.live.com, everything is fine.
This appears to be a general server config issue for http://help.live-int.com/ ; If I try http://help.live.com/ I get redirected to http://help.live.com/help.aspx?project=a&market=en-us ; If I try http://help.live-int.com/ I get a 403 error. Best, Sean
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